Having worn glasses for the past forty-something years I was used to the (old fashioned) "stick a lens in the test frame and read the chart on the wall" type of eye test. Having heard about the additional tests available at this practice I decided to give them a try. I was not disappointed. David fully explained all parts of the procedure in terms that I could understand. I did not fully appreciate the service I was getting until the lens manufacturer, one of the most highly regarded worldwide, made the lenses wrong. No query, no moaning, just 100% effort from David to make sure my glasses were remade in the shortest possible time. They have me down for a re-test in 2 years time. I will not even be thinking about going anywhere else. Any company can look good when things go without problems, but unfortunately that can never be guaranteed 100% of the time.. It is how they deal with problems, especially ones not of their making, that marks the companies worth sticking with. This is one of them.